Be part of the Morphean adventure

Pre-sales support: Take the technical lead with the regional sales team on qualification, solution design and platform demonstrations, showing customers how Morphean solves their specific requirement. 

Technical relationship ownership: Act as the named technical contact for assigned key accounts and partners, chairing regular technical review meetings and issuing the monthly platform updates on partner knowledge base. 

Regional support in German: Handle escalations and direct technical queries from German-speaking partners and customers, resolving them with Support and steering recurring requests into the formal helpdesk process. 

Demonstration environments: Own the demonstration platform and partner demo accounts, configuring them for live opportunities and driving trial follow-up to a clear decision. 

Training and certification: Prepare and deliver technical onboarding and new-feature training for resellers and partners, and issue certification, manuals and documentation on completion. 

Account and platform configuration: Configure new customer accounts and oversee subscription structures, licensing, professional services and firmware upgrades with support internally. 

Tenders and proposals: Draft technical responses to tenders and RFIs, produce German-language commercial and professional services proposals, and maintain a reusable response library. 

Product feedback loop: Test new devices and features in the platform, regular feedback to Product Management, and channel customer input into the product roadmap. 

We are looking for a candidate who brings: 

German to native or near-native level, with fluent English. Additional European languages are welcome. 

Several years in a sales engineering, pre-sales, solutions or technical account management role, ideally within video surveillance, access control or an adjacent cloud technology market. 

Solid working knowledge of IP video and network infrastructure: cameras and encoders, networking and remote connectivity, storage and retention, video analytics and cloud service architecture. 

Credibility with mixed audiences, from integrator engineers through to product managers and senior operational stakeholders, along with experience of a partner-led or channel model. 

A track record of owning long-term technical customer relationships, delivering training and demonstrations in both languages, and holding multiple accounts and open requests in parallel. 

Familiarity with alarm receiving centres, cloud video analytics or SaaS licensing models would be an advantage. 

You will own the technical relationship with some of the largest security and service providers in Europe, with genuine influence over how the platform develops. Morphean is a focused team with direct access to senior leadership and product engineering, so the input you gather from customers reaches the people who act on it. 

Location and Travel 

This is a home-based position in Germany, Austria or Switzerland, covering the DACH region with involvement across wider Europe. Regular travel is required for partner, customer and industry engagements, with periodic visits to our Swiss headquarters. 

If you enjoy being the technical voice in a commercial conversation and want to own long-term customer relationships rather than hand them on, we would like to hear from you.

Please submit your CV along with a short covering note outlining your relevant pre-sales or technical account management experience. Applications can be made via LinkedIn or sent directly to jobs@morphean.com.

All applications will be treated in the strictest confidence. Morphean is an equal opportunities employer and welcomes applications from all qualified candidates.

Sales forecasting and commercial reporting: Maintain the rolling sales forecast, consolidating recurring revenue, validated opportunities and weighted pipeline into a single accurate view. Track MRR/ARR against monthly and annual targets, monitor pipeline coverage, conversion, deal ageing and win/loss performance, and highlight risks or variances early. 

Management reporting and commercial analysis: Prepare monthly and quarterly commercial reporting for management and Board reviews, reconciling figures across CRM, forecasting models and Finance and investigating discrepancies. Support commercial modelling relating to pricing, tiering, discounting, renewals and individual deal scenarios. 

CRM ownership and data quality: Act as day-to-day administrator of Microsoft Dynamics 365, maintaining users, fields, pipeline stages, views, dashboards and reports. Maintain accurate account, contact, opportunity and partner data through cleansing, imports, deduplication, enrichment and segmentation, and support users to ensure consistent CRM usage and reliable reporting. 

Sales administration and enablement: Prepare and maintain proposals, quotations, price books, tender responses, presentations, translations, case studies and sales collateral, ensuring materials are accurate, current, on-brand and version-controlled for internal teams and channel partners. 

Sales coordination and follow-up: Coordinate prospect, customer, partner and internal commercial meetings, including scheduling, agendas, meeting briefs, presentations and supporting materials. Capture minutes and actions where required and ensure timely, professional follow-up. 

Prospecting and lead management: Build, maintain and segment target prospect and account lists aligned to ideal customer profiles using LinkedIn Sales Navigator and other prospecting/data tools. Support targeted outbound activity and qualify inbound and outbound leads before handover to Sales. 

Content creation and digital marketing: Create, design, edit and publish marketing content across all relevant channels, including social media posts and graphics, email, newsletters, website content, blogs/articles, case studies, brochures, presentations, campaign assets and short-form video. Maintain brand consistency and keep digital and marketing materials accurate and up to date. 

Campaign execution and marketing operations: Plan and deliver campaigns end-to-end across email, LinkedIn/social media, digital, partner channels and events, including copywriting, design, audience selection, asset creation, scheduling, publishing and follow-up. Manage Mailchimp campaigns and newsletters, including segmentation, tagging, list management, testing and deployment. 

Social media communications: Manage day-to-day company social media activity, including content planning, design, scheduling and publishing posts, monitoring engagement and coordinating company, product, customer, partner and event communications. 

International partner marketing: Coordinate multi-language campaigns and content across English, French and German, managing local review and approval with country contacts. Support partner and technology co-marketing, including joint campaigns, announcements, webinars, co-branded assets, content and messaging. 

Campaigns, events and marketing planning: Maintain the marketing and campaign calendar and coordinate campaigns, webinars, trade shows and events from planning through execution and follow-up. Manage briefs, approvals, invitations, target/attendee lists, communications, presentations, marketing materials and pre- and post-event activity. 

Marketing performance and pipeline contribution: Track and report performance across campaigns, email, social, digital and events, including engagement, leads generated, opportunities created and influenced pipeline/revenue, using results to improve future activity. 

Sales and marketing alignment: Act as a central coordination point between Sales and Marketing, ensuring activity supports commercial priorities and feeding customer, prospect, partner and market insight into campaigns, content, messaging and positioning. 

Two to four years of experience in sales support, sales operations, marketing coordination or business development, ideally in B2B technology and/or a channel-led environment. 

Confidence working with commercial data, building and maintaining forecast and reporting files, reconciling figures across systems, and spotting errors before they reach management, as well as presenting from time to time. 

Strong CRM skills. Microsoft Dynamics 365 is preferred; Salesforce or HubSpot experience is transferable. 

Advanced Excel: pivot tables, lookups and simple models built and maintained without supervision. 

Hands-on experience with email marketing platforms such as Mailchimp, and with prospecting and data tools such as LinkedIn Sales Navigator. 

A highly organised, detail-oriented approach, with the ability to run several workstreams in parallel without losing accuracy. 

Strong written communication and the judgement to represent Morphean professionally with customers and partners. 

An ownership mentality and comfort in a fast-paced scale-up where process is still being built and a willingness to build it. 

Business-fluent English; French and/or German would be a strong advantage given our Swiss base and our France and DACH markets. 

This is not a back-office role. The commercial team moves fast, and this position exists to make sure every opportunity is maximised, from first outreach through to signed contract, and that the numbers behind it are right. 

You will be trusted with figures that reach leadership, given direct visibility of how a European scale-up runs its commercial engine, and given the room to improve the processes you own.  

Location & Working Pattern 

This is a work from home position based in central Europe with regular presence alongside the commercial team. Occasional travel may be required for events, exhibitions and partner meetings. 

If you want a role where your work is visible in the company’s commercial performance, we would like to hear from you. 

Please submit a CV along with a short covering note outlining relevant sales support, operations or marketing coordination experience. Applications can be made via LinkedIn or sent directly to jobs@morphean.com. 

All applications will be treated in the strictest confidence. Morphean is an equal opportunities employer and welcomes applications from all qualified candidates. 

1. Administrative coordination

Run the order-to-cash cycle with Sales, partners and group finance: collect, check and validate billing data (subscriptions, licences, scope changes) before invoicing; track invoices and open receivables and drive reminders with account managers.

Be the administrative contact for partners and integrators (purchase orders, billing details, terms, disputes) and prepare partner communications such as price or subscription-term changes.

Drive billing-process improvements: data testing, feedback to teams, task follow-up in our project tool.

Ensure complete and timely transfer of documents to group finance and HR; handle suppliers, payment and reimbursement requests, mail and contract records (register, deadlines, renewals).

2. Business coordination – Sales & Marketing

Build and maintain the recurring KPI reporting for Sales and management (billing, receivables, licences, pipeline, commercial indicators).

Maintain the key-account analysis: revenue, growth, churn and risk by partner and customer, and follow up open points with the account managers.

Support Marketing on events and campaigns: logistics, partner invitations, registrations, follow-up lists and post-event reporting.

Keep the data reliable across CRM, billing and reporting: spot gaps and anomalies and chase them to resolution; support the annual budget with input collection and consolidation.

3. Executive support

Prepare Board meetings: materials, minutes, approval, signature and archiving workflow.

Prepare management and partner meetings: presentations, meeting documents, action follow-up.

Support the CEO on company-development projects and day-to-day organisation.

A commercial education, such as a Swiss CFC in commerce, a federal diploma as executive assistant, or a degree in business administration, or equivalent practical experience. Several years in an administrative, operations or coordination role, ideally in a B2B or SaaS environment.

Advanced Excel (pivot tables, lookups, reporting) and comfortable with Microsoft 365, CRM, project-management tools and business systems.

Good understanding of the invoice-to-cash process; no accounting qualification required.

Organised and self-driven: you take topics to closure without close supervision.

Rigorous, precise and fully discreet with confidential information (governance, financial and HR data).

Strong interpersonal skills: you enjoy working closely with Sales and Marketing and follow up with partners and group finance with tact.

Fluent in French or German with a good command of the other; professional English.

At ease in an international, multicultural team.

Send your application with the usual documents to hradmin@morphean.com.

Contacts: Rodrigue Zbinden, CEO (rodrigue.zbinden@morphean.com) · Philippe Gieseler, Corporate Development Manager (philippe.gieseler@morphean.com)